Novo Nordisk and Celerity worked together to develop an omni-channel SMS solution using Adobe Campaign. The solution needed to deliver text messages to their customers in real-time to greatly enhance the customer experience - and save $2 million+ in the process.
Red Lobster and Celerity worked together using their current Adobe Campaign instance to build a solution to reduce coupon fraud within their restaurants. This is a great example of how we can help you use Adobe Campaign in unique ways which can result in savings into the millions of dollars.
Celerity worked together with Rollins to increase their personalized customer service reports from a volume of 800,000 a month (using their original system) to 2.5 Million using Adobe Campaign. A 200% increase!
SiriusXM came to Celerity a few years ago from another client referral. We have been helping them push new boundaries ever since. This unique use case involved the challange of increasing personalized email volume without causing an increase in headcount.